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Delighted

forms & surveys

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.

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13

Available Tools

0

Triggers

Featured Tools

Add Person to Autopilot Email

Add a person to Autopilot email or update their properties. Autopilot automatically schedules and sends recurring email surveys at the frequency configured in your Delighted account settings. Use this to enroll new people in automated email surveys or update custom properties for existing members. Note: Autopilot must be configured in your Delighted account before using this API.

person_id
properties
person_name
+2
Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS. Prerequisites: SMS Autopilot must be configured in your Delighted account before using this API endpoint. If not configured, the API returns a 422 error.

person_id
properties
person_name
+2
Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

name
send
delay
+7
Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

person_email*
Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

person_identifier*
Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

All Tools (13)

7 of 7

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